Privacy Policy

Privacy Policy: Effective Date - 01/01/2026

Bayside Detailing (“we,” “us,” or “our”) is committed to protecting your privacy and handling personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This policy explains how we collect, use, disclose, and safeguard personal information in connection with our website and services.

1. Personal Information We Collect

We may collect personal information including:

Name, email address, phone number
Service address and booking details
Vehicle information relevant to service delivery
Payment information (processed securely by third-party providers)
Website usage data (IP address, browser type, pages visited)

We only collect information reasonably necessary to provide our services.

2. How We Collect Information

Personal information is collected directly from you when you make an enquiry, request a booking, engage our services, or interact with our website. Limited information may also be collected automatically through cookies and analytics tools.

3. Use of Personal Information

We use personal information to:

Coordinate and manage detailing services
Allocate services to appropriate third-party detailing professionals
Communicate regarding bookings and service updates
Process payments and deposits
Improve our operations and website
Meet legal and regulatory obligations

4. Disclosure of Personal Information

Bayside Detailing operates as a managed service and may disclose personal information to:

Vetted third-party detailing professionals for the sole purpose of delivering booked services
Service providers supporting payment processing, communications, scheduling, and analytics
Regulatory or legal authorities, where required by law

We do not sell or trade personal information.

5. Data Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Information is stored securely and access is limited to authorised parties.

6. Data Retention

Personal information is retained only for as long as necessary to fulfil service delivery, comply with legal requirements, and maintain appropriate business records.

7. Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us. We will respond within a reasonable timeframe in accordance with the APPs.

8. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and analyse usage. You may disable cookies through your browser settings, noting this may affect website performance.

9. Overseas Disclosure

Some third-party service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure information is handled in a manner consistent with the APPs.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

11. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact Bayside Detailing using the contact details provided on our website.